Senior Salesforce Marketing Cloud Developer

Newly created position to lead the next stage in the strategic evolution of our Mar-teck(salesforce) platforms and solutions.

Job no: 0058786

Location: Parkville

Role type: Full time; Continuing

Department/School: DP CoE; Enterprise Technology; Business Services

Salary: Senior Manager 1 (Salary guide – circa $200K package, negotiable based upon experience)

• Strategic leadership Opportunity
• Make your impact!
• Be an explorer – Opportunities Abound at UoM

The University of Melbourne would like to acknowledge and pay respect to the Traditional Owners of the lands upon which our campuses are situated.

The Digital Products Centre of Excellence (DP CoE) sits within Enterprise Technology and as a central governing body bringing together stakeholders from across the organisation, and sets the standard for architecture, updates, enhancements, and operations. The Enterprise Technology function focus upon delivering efficient, sustainable, competitive, innovative, and safe campus facilities and information technology services.

Our investment in technology enables our renown research capabilities, engages some of the best students on the planet, and connects everybody, always. But also, the opportunity works, too: to be part of a friendly (and smart!) community, to be pulled into a culture of curiosity like no other place of work could offer, to join, then grow in a new direction based on your interests. It’s a huge open canvas for your ambitions.

About the Role

As Senior Salesforce Marketing Cloud Developer you will be a subject matter expert who will be responsible for leading the end-to-end design, build, delivery, and maintenance of automations, journeys, and personalised communications in Salesforce Marketing Cloud. You will contribute towards the triage and analysis of new demand, its inception prior to detailed planning, creation and maintenance or quality documentation.
Your focus will be:

• Leading the University’s current understanding of marketing technology platforms and other channels in the University's digital ecosystem, proposing best practice Marketing Cloud solutions for constituent action and experience
• Working with business stakeholders to understand their requirements and desired constituent experience goals across touchpoints and designing Marketing Cloud solutions
• End-to-end execution of personalised email campaigns, including testing and deployment
• Building marketing automation processes in Automation Studio
• Actively participating in review of demand pipeline to assess the business value, criticality, size, feasibility, and complexity of items to make informed prioritisation and work sequencing decisions

About You

You will bring your software development experience across a variety of CRMs including large scale product implementations and customisations. You will demonstrate high level interpersonal and communication skills and show strong evidence of customer focus and relationship management.

Ideally you will be able to demonstrate your prior track record of achievement in relation to:

• Thought leadership and subject matter expertise for Marketing Automation and Salesforce Marketing Cloud (SFMC) capability across University teams.
• Working with business stakeholders to understand their requirements and desired constituent experience goals across touchpoints and designing Marketing Cloud solutions to deliver for this.
• Leading an evolution of a business’s current understanding of marketing technology platforms and other channels in a digital ecosystem
• Ability to propose; gain engagement then deliver best practice Marketing Cloud solutions for constituent action and experience.

Additionally, you will have all / or some of the following technical certifications/qualification:

• Marketing Cloud Developer certification with an appropriate tertiary qualification and/or equivalent mix of education/training and relevant experience.
• Significant developer experience in Marketing Cloud and be proficient in the following areas: AMPscript and SSJS scripting languages, Guide Template Language (GTL), Marketing Cloud data models, Marketing Cloud SOAP and REST APIs, SQL development and Marketing Cloud Connect.

Please note: To be considered for this role you must have current valid work rights for Australia.

For a complete outline of the scope & requirements of this role please refer to the attached Position Description.

At University of Melbourne opportunity works—in many ways. We are, of course, a place of opportunity for students to learn, grow and make an impact upon the world. We’re proud of that, and quite well respected as a leading institution of research and learning.

But there’s so much more here. Like an incredible community of educators and staff who maintain our global reputation. And at the heart of it all, a dedicated team of technology professionals. They are the ones that make opportunity work at UofM. To find out more about the benefits of working with us, visit https://about.unimelb.edu.au/careers/staff-benefits.

Be Yourself

We value the unique backgrounds, experiences, and contributions that each person brings to our community and encourage and celebrate diversity. First Nations people, those identifying as LGBTQIA+, females, people of all ages, with disabilities and culturally and linguistically diverse people are encouraged to apply. Our aim is to create a workforce that reflects the community in which we live.

Join Us!

If you feel this role is right for you, please apply with your CV and cover letter outlining your interest and experience. (Please note that you are not required to provide responses against the selection criteria in the Position Description.)

NOTE: Internal/ Existing employees are required to speak with their current people leaders prior to submitting your application.

We are dedicated to ensuring barrier free and inclusive practices to recruit the most talented candidates. If you require any reasonable adjustments with the recruitment process, please contact us at [email protected].

Opportunity Works Here - So should you!