The APS aims to expand significantly its role as a provider of high quality psychology oriented education and training for APS members, non-member psychologists and other relevant professionals. In recent years, the APS has been expanding its offering of on-line and face to face training opportunities, with the primary target market being members. The introduction of the National Registration and Accreditation Scheme for 14 health professions, including psychology (with its accompanying requirement for compulsory continuing professional development in order to maintain registration to practise), has greatly increased demand for professional training and development among health professionals. In response to this expanding training market, the APS has identified a significant opportunity to capitalise on its strong reputation and market position as a post-registration professional education and training provider.
The Education and Training Manager is responsible for the development, management, evaluation and marketing of educational activities within the APS. The Education and Training Manager will have oversight of the APS Institute. The Institute operates on a commercial basis and at the same time recognises the importance of providing high quality advanced level education and training for members at favorable rates. In particular, the Institute develops and delivers an extensive range of on-line and blended learning opportunities that meet the advanced learning and professional development needs of psychologists and related professional groups across Australia.
The Education and Training Manager provides advice, guidance and operational support to the Chief Professional Standards Officer in all aspects of education and training delivery. This includes processes involved with curriculum assessment, development, approval and accreditation, as well as in the development and implementation of strategies for growth and development of programs in the Institute and the APS more broadly.
Managing a team, the Education and Training Manager will require a sound understanding of the relevant APS Institute program structures and its educational and assessment models. The role requires excellent interpersonal and communication skills and the ability to effectively liaise, consult, influence and negotiate with internal and external stakeholders. Within a customer focused service delivery model, with an operational excellence mindset, the incumbent will need to effectively and accurately collect, collate, analyse, report on and convey information to key stakeholders. Outlined below, are the key components of the role of the Education and Training Manager.
Activity Design and Development
- Initiate, develop, implement and evaluate resources, standards and support materials to meet training needs.
- Collaborate with internal and external groups to develop curricula and ensure that, where appropriate, professional development activities are meeting their needs.
- Manage the development and review of education activities across a range of modalities.
- Prepare submissions and proposals as required as part of the new product development process.
- Contribute to strategic planning and development of continuing professional development activities
- research, evaluate and implement curriculum pedagogy in accordance with Australian Qualifications Framework (starting at Level 8).
- Lead a team to work effectively and collaboratively with content experts to implement a comprehensive educational design methodology which covers the following:
- needs analysis of participants’ learning needs;
- course outlining; and
- the structure and materials for each course or other learning activity.
- Successfully project manage timelines, financial budgets to meet quality results.
Implementation of Programs and Activities
- Plan and conduct internal training programs for staff on current educational pedagogy for on-line learning environments.
- Develop instruction or training roadmaps for on-line and blended learning programs.
- Work closely with marketing and communication teams to communicate new and existing activities.
- Adopt an operational excellence model to implement a premium member experience
Evaluation of Programs
- Design and implement an evaluation framework for the learning materials.
- Review performance data to determine effectiveness of instructional systems, courses, or instructional materials.
- Review current systems and processes to report on market potential and current performance.
- In consultation with the Chief of Professional Standards, recommend changes to curricula or delivery methods based on information such as instructional effectiveness data, current or future performance requirements, feasibility, and costs.
- Assess effectiveness and efficiency of learning instruction according to ease of instructional technology use and participant learning, knowledge transfer, and satisfaction.
- Collaborate with the Instructional Designer to develop and review proposed project efforts to determine scope, key milestones and timeframes.
- Develop and formalise a robust quality assurance review process for all existing and new training programs.
- Ensure that activities are efficiently and effectively administered in a cost effective, timely and customer focussed way.
- Manage the evaluation of activities and feed that back into quality improvement
- Manage the promotion of activities to the target audience
- Manage secretariat functions for related Committees and working parties within the Professional Standards portfolio
- Communicate across the business with department reports, status updates.
- Lead and supervise education and administrative staff
- Develop yearly calendar of events
- Assist the Chief Professional Standards Officer with the portfolio budget
- Provide advice to the Chief Professional Standards Officer regarding strategic planning
- Effectively manage all cost centres budgets within the department
- Represent the Chief Professional Standards Officer and/or APS as required
- Collaborate with other managers within the portfolio.