Digital Communications Officer

at University of Melbourne

About The Faculty of Arts, External Relations

The External Relations unit in the Faculty of Arts is responsible for effectively supporting, integrating and coordinating the Faculty of Arts' Alumni Relations, Industry Partnerships, Public Programs, Executive and Community Education as well as Marketing, Communications and Student Recruitment activities. The unit is responsible for all external engagement activities, both national and international, ensuring that all activities support the Faculty's broader research, teaching, learning and internationalisation strategies. The unit works collaboratively with academic and professional staff across a number of business units of the Faculty, academic schools and graduate schools, as well as with the External Relations portfolio in University Services.

About the role

As part of the External Relations team within The Faculty of Arts and in conjunction with the Communications and Web Manager, the Digital Communications Officer implements and supports a social media architecture and strategy to enhance engagement and build the Faculty and Graduate Schools' reputation amongst its key constituencies. The role is responsible for developing innovative and high-quality communications content through social media channels to support all aspects of marketing operations, including recruitment, PECE, engagement, public relations and alumni activity, to enhance the Faculty's reputation and profile, nationally and internationally.

The position works closely with University Services External Relations team to ensure coherent and compliant social media services.

About you - skills and attributes will be highly regarded:

  • A tertiary qualification or a mix of education and relevant experience
  • Sound time management skills including the ability to work independently and to manage competing responsibilities
  • Expertise in verbal and written communication skills, including proof reading and editing and ability to craft messages for a variety of platforms and target audiences
  • Experience in framing academic research and outcomes for public audiences in line with communications objectives and providing advice to academic staff and students.
  • Demonstrated ability to perform and work collaboratively in a team
  • Experience in online communications, including social media for business.
  • Demonstrated aptitude for self-direction and motivation including an ability to work under pressure when dealing with a variety of tasks, conflicting priorities and multiple deadlines.


  • Maximise your benefits through our Salary Packaging scheme
  • Flexible family friendly policies, providing generous leave and working conditions
  • The opportunity to work in a culturally rich environment
  • A substantial discount to eligible staff and their immediate families in undertaking further studies at the University of Melbourne

To find out more, go to


The University is a vibrant campus. We have well established clubs and networks giving the opportunity to engage and collaborate with other staff around the University. We strive to create an environment where staff and students promote culturally inclusive behaviour and activities, ensure cultural differences are heard and explored, and actively seek to learn from other cultures.

† The University of Melbourne is the Number 1 University in Australia and among the leading Universities in the world, according to The Times Higher Education world reputational ranking, the National Taiwan University ranking, The Times Higher Education world university ranking and Shanghai Jiao Tong Academic Ranking of World Universities.

For information to assist you with compiling short statements to answer the selection criteria, please go to:

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