Scholarships Officer

at University of Melbourne

About University Services

University Services comprises of 1,600 professional staff focused on providing client centric and innovative services to the University. The group is providing transformational change, defining and influencing future service enhancements within the University of Melbourne. The [enter position title] is a member of the [enter team name] Team which sits within the [enter portfolio name] portfolio.

About the role

The Scholarships Officer supports the delivery of high standard scholarship services to over 15,000 undergraduate, graduate and research students.

Working as part of a team in a fast-paced environment, the Scholarship Officer assists with the administration of applications, recording and notification of outcomes, processing payments and variations to scholarship and providing high standard customer service to students and staff within the University.

About you

  • The appointee will have a tertiary qualification and or equivalent mix of education and relevant experience in a service-oriented organisation.
  • Demonstrate the University Services Values of University First by acting in the best interest of your employer; displaying Service Excellence by striving to deliver beyond expectations and taking ownership of the delivery; and value working collaboratively as One Team, connecting with people and building relationships in your workplace.
  • Ability to organise the work of self and others in a way that maximises the achievement of results, and to identify opportunities and problems before they occur and plan accordingly.
  • Ability to consistently provide high quality service, anticipate the needs of others, and improve service levels.


  • Maximise your benefits through our Salary Packaging scheme

  • Flexible family friendly policies, providing generous leave and working conditions

  • The opportunity to work in a culturally rich environment

  • A substantial discount to eligible staff and their immediate families in undertaking further studies at the University of Melbourne

To find out more, go to


The University is a vibrant campus. We have well established clubs and networks giving the opportunity to engage and collaborate with other staff around the University. We strive to create an environment where staff and students promote culturally inclusive behaviour and activities, ensure cultural differences are heard and explored, and actively seek to learn from other cultures.

How to apply

Your application submitted should include a CV along with your responses against the selection criteria found in the Position Description for the role.

*For information to assist you with compiling short statements to answer the selection criteria/competencies, please go to

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